回盘出鞘,没有人回应,怎样乘热打铁假如顾客不回应你,我能先剖
2022-05-13 11:25:22
我的回盘已经很极致了,但是顾客为什么或是不回应我呢?
我究竟要千万别做跟进呢?
老是"搔扰"顾客,他会觉得我没礼貌吗?
在解决外贸业务时,你遇到过这样的情况吗?下边共享一些跟进外贸询盘的基本思路和作法。
一、回盘出鞘,没有人回应,怎样乘热打铁
假如顾客不回应你,我能先剖析下缘故,一般状况下能再写封跟踪信为他:
Hope you are fine, my friend.
It is regret that I haven't receive any information from your side. May I have your idea about our offer?
We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.
这一封电子邮件一出,可以提升20%的顾客成交率!
二、绝不能放弃,70%的机遇就在面前
假如顾客都还没回复,一周后再问顾客不回复的真實缘故。(一般状况,70%的客户会对你说他的缘故)
Glad to contact you again!
Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you.
I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.
Waiting for your favorable reply soon!
三、不必认为顾客2次不回应你,便是要凉了。
以后的日里头,可以试着新品的价格,刺激性下顾客的神经系统。我通常是那样写的:
Good day!
my quotation of digital photo frame you might have received and considerated.
could you kindly advise your comments at your earlier convenience?
If the products isnot your are expecting,pls advise me your details requirement,I am of service at any time!
可是,不一样的顾客,我能转换着写电子邮件,让顾客了解大家企业,商品的存有.我不会把顾客缠得过紧,约十来天为他一封电子邮件。
我通常那样回应的:
Dear ***,
Wish you have a nice day!
May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.
I am waiting for your reply ASAP.
Best regards
以后的日里头,可以试着新品的价格,刺激性下顾客的神经系统。我通常是那样写的:
Good day!
my quotation of digital photo frame you might have received and considerated.
could you kindly advise your comments at your earlier convenience?
If the product is not your are expecting,pls advise me your details requirement I will re-offer ASAP.
I am of service at any time!
可是,不一样的顾客,我能转换着写电子邮件,让顾客了解大家企业,商品的存有.我不会把顾客缠得过紧,约十来天为他一封电子邮件。
我通常那样回应的:
Dear ***,
Wish you have a nice day!
May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.
I am waiting for your reply ASAP.
Best regards
四、最后一步,你确实可以!可是,想取得成功并不是非常容易的事儿。
Dear sir,
Have you received our quotation of ..., if you have any further question,please don't hesitate to contact us. We are waiting for your comment about our quotation.
We hope that we can establish a good business relationship with you in the nearest future.
Your prompt reply will be appreciate.
回应A:立即去函督促
Dear ***,
Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods .
We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship!
Best wishes !
回应B: 先写电子邮件了解状况,简易的了解,如:
HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?
再问什么时候开L/C 或汇定金回来.....如顾客没回应,那么你应当(很必须)打个电话以往了解状况。是价位问题或是临时性发生改变?
顾客是零售商,仍在等最后顾客的确定?或是其他问题?随后依据状况做一些对策看能不能挽留这一张订单信息。
Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend.
Now I am writing for reminding you about our offer for item of **** dated **** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer).
Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.
Looking forward to your prompt response,Thanks and best regards,
Yours Faithfully
回应C:假如依然并没有回声得话,可以在一、2个月后再写一封信:
Dear Sir,
Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.
By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.
Thanks and best regards
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