amazon全方位围攻,商家怎样制订解决计划方案?
2022-05-24 12:02:56
几天,amazon已经逐渐从四面八方开展围攻,被封号、下线商品、补单警告信……2018年亚马逊平台之途更艰辛!应对amazon全方位围攻,商家怎样制订解决计划方案?
一、被封号钱货两空如何处理
除夕夜前夕,英国站亚马逊平台遭受账户大批封禁,迄今缘故未知。商家大部分也没有接到电子邮件通告,后台登录,一直提醒密码错误,商家更改密码之后依然无法开展登陆。
据统计,此次封禁状况像账户被销户一样,钱不给,货没退,乃至投诉都不接。
我在这里给碰到该状况被封号的商家一些提议:
碰到账户被封号,而且amazonFBA库房有很多库存量,对于这个问题,给予可实行的退仓步骤:
1. 发送邮件给amazon 让她们帮助解决库存量。
2. amazon接纳解决-------电子邮件告之你库房单位已经在核对你的货品-------电子邮件通告你
3. 给予退换货详细地址,帐户资产不足得话想要你给他的特定账号转帐转仓的花费--------解决退换货到你给的退货详细地址。
依据你自己的网站挑选以下相匹配网站的电子邮箱发送邮件
US:payments-investigate@amazon.com
CA:payments-investigate@amazon.ca
UK:payments-investigate@amazon.co.uk
FR:investigation-amzpayments@amazon.fr
DE:payments-nachforschungen@amazon.de
IT:payments-investigate@amazon.it
ES:investigacion-pagos@amazon.es
IN:payments-investigate@amazon.in
MX:payments-funds@amazon.com.mx
而且可以与此同时密送以下电子邮箱
US:merchant-reserve-inquiry@amazon.com
jeff@amazon.com
邮件发送大概具体内容如下所示:
Dear Amazon team,
Our seller account has been closed suddenly last week, and is still under review. However, we have a lot of products in the Amazon warehouse. In order to avoid too much storage fee, we need to remove all the inventory to our US warehouse now. Since we are still not able to login our account now, please help us to check our inventory, and send us a product list, as well as the total
removal cost. We will know how to arrange. Thank you!
而且在1-2日内很有可能接到允许解决的回复询盘。
回复询盘两份模版:
回复询盘一:
Greetings from Amazon Seller Support, We understand that you wish to create a removal order for the units in our fulfillment center.
We would like to inform you that we have reached out to our warehouse associates requesting them to assist us in creating a removal order for units related to your selling account.
We will keep you informed of their progress.
Thank you for being an Amazon seller.
Thank you for selling with Amazon
回复邮件二:
Dear Sellers
Thank you for contacting the Amazon Global Open shop sellers support!
I am sorry that this problem brings you inconvenience, regarding your question, we have contacted the related team to carry on the further investigation;
If you need additional information, we will contact you. Please wait patiently, we will provide you with a solution as soon as possible.
Thank you for your support and cooperation!
二、补单被警示怎么看待?
新春佳节账户大封禁尽管都还没实际缘故,可是商家们推论或是由于补单。
1月逐渐,补单风潮到来,商家都想趁着淡旺季刷网站排名,为转季新产品提前打造出好的销售量,提升曝出。中后期乃至商家逐渐构建补单系统软件,那样玩命的违规行为最终或是产生新一轮秋后算账。
近两天amazon又逐渐规模性群发消息警告信,信函强调"你好像违背了乱用评分,意见反馈,评价,乱用市场销售备案,乱用检索和访问的现行政策。"总体来说便是猜疑你的账户在补单。
应对补单惩处,我给如下所示提议:
1.接到警告信的商家不必回应,以防惹火烧身,如今终止刷单行道为。
2.增加亚马逊广告成本费,计算下来原先补单评测的钱都扔进来砸广告宣传也是一样的。
3.商家前期为提升转换率,可以把价钱放低。
4.加强选款及其网站内部优化的幅度,当然关键字的SEO排名将要变为一个最充分的总流量争夺地。
5.网站内部的广告词和击杀、BD等通道将要变成2022年提升总流量通道的突破点。
应对amazon新一轮"淘汰赛制",商家无须焦虑不安,也许此次围攻会给亚马逊一个干净整洁的将来,少了差评,多了整体实力市场竞争!
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